Our contractors

Work carried out by contractors is inspected thoroughly and final payments are not made until the work has been completed to the satisfaction of the Agency and the customer.

All the contractors registered on our Framework agreement are registered under appropriate quality organisations (e.g. Gas Safe in relation to gas installations). They have all been checked and vetted by our procurement department before being included in our Framework agreement.

The performance of contractors is kept under review and unsatisfactory performance can result in them being excluded from undertaking any further work on our behalf.