ADAPTATIONS

Major adaptations service to help clients safely access their homes inside and out.

What is our Adaptations service?

Our Adaptations service can help clients to not only access their bathing and toilet facilities but also to access their homes safely. We also offer a grant funding scheme which may help you get the adaptations you need to remain safe and independent inside your own home.

We offer a ‘holistic’ service which means that we try to help clients in all aspects of their lives including ensuring they are receiving the benefits that they are entitled to and helping them in both the personal and social aspect.

What can we do?

Adaptation examples

  • Door Widening
  • Downstairs Living Adaptation
  • Drop kerb
  • Extension (subject to OT assessment)
  • Garage Conversion (subject to OT assessment)
  • Hard standing/ Parking Area
  • Level Access Showers
  • Level Door Threshold
  • Path Adaptation/ Creation
  • Ramps
  • Stairlifts
  • Through Floor Lifts
  • Wash/Dry Toilet
  • Door Widening
  • Downstairs Living Adaptation
  • Drop kerb
  • Extension (subject to OT assessment)
  • Garage Conversion (subject to OT assessment)
  • Hard standing/ Parking Area
  • Level Access Showers
  • Level Door Threshold
  • Path Adaptation/ Creation
  • Ramps
  • Stairlifts
  • Through Floor Lifts
  • Wash/Dry Toilet

The repairs available can ensure a home is safe and secure enough for clients to remain living there.

Repair work/advice

The below states repair works where we are happy to give advice about a repair but may not be able to provide the repair itself. Where there is minimal funding available we will review our ability to help on a case by case basis.

  • Roof repairs
  • Damp proofing
  • Heating

FAQs before your adaptation begins

All council housing stock was transferred over to Freebridge Community Housing so any maintenance queries need to be directed to them on 03332404444.

Permission is required and Care & Repair will liaise with the landlord in order to obtain this.

This will be dependent on the outcome of a client based assessment of need by the Care & Repair team and is also dependent on a financial assessment.

You need to arrange an assessment by an Occupational Therapist by calling Cambridgeshire Direct on 03450455202.

You need to arrange an assessment by an Occupational Therapist by calling Breckland Integrated Housing Adaptations Team on 01362 656393.

We discourage cancellations as this may slow down the process considerably. However, we appreciate occasionally it is unavoidable but would ask for you to give us as much notice as possible so that we can fill the appointment.

These include a graded floor with non slip, vinyI flooring to the entire floor (please note there is no shower tray or floor tiles), thermostatically regulated shower control, extended pole and shower hose and a weighted shower curtain. Sanitary ware may or may not be replaced depending on the design and layout of the adaptation.

Please note Care & Repair do not install wet rooms, we only provide level access showers.

FAQs about level access showers

These include a graded floor with non slip, vinyI flooring to the entire floor (please note there is no shower tray or floor tiles), thermostatically regulated shower control, extended pole and shower hose and a weighted shower curtain. Sanitary ware may or may not be replaced depending on the design and layout of the adaptation.

Please note Care & Repair do not install wet rooms, we only provide level access showers.

The assessment is based on need. You will be consulted throughout the process but the design will be based on the most cost effective way of meeting your need. Any variations will have to be agreed by an Occupational Therapist and you will be required to pay for any additional work above the assessed need.

Decorating is not included, however, new doors and frames will be painted and new plaster will be sealed with one coat of paint. Tiling/shower boarding will be limited to the shower area only, not the whole bathroom. Plain white tiles will be provided.

Clients can pay extra to have other works done as long as they don’t change the layout, or impact on the adaptation still meeting the need.

Unfortunately this is very difficult to answer as funding and complexity of the adaptation will impact on this. However, the Care & Repair team will keep you updated on timescales throughout the process.

The contractor will be on site for approximately five to seven days. However, each case is different and sometimes it may take longer especially for larger jobs.

The contractor will need access to your property from 8.00am each day.

Toilet facilities will be available overnight; however, alternative washing facilities may need to be sought during this time.

All works are guaranteed for 12 months. The majority of equipment installed is specialist and will come with its own manufacturer’s warranty. This will be explained to you upon completion.

Testimonials

“Excellent service to help people live independently at home.”

“Such a relief to get these jobs done. I have no one else to help with these jobs.”

“Very helpful representative, skilled and friendly. Good to see someone taking pride in a job well done. Amazing!”

“Quality work, after care if problems. Very satisfied.”

© Care & Repair | Borough Council of King's Lynn & West Norfolk